🌟 ABOUT US – VALZO ONLINE
Welcome to VALZO ONLINE, a digital food discovery and ordering platform created to connect customers with trusted local restaurants in a simple, fast, and convenient way.
VALZO ONLINE is designed with the vision of supporting local food businesses by providing them with a digital presence while making food ordering easier for customers. We act as a bridge between customers and restaurants by offering technology, marketing, and order facilitation services.
🍽️ What We Do
VALZO ONLINE helps customers:
Browse restaurant menus
Place food orders online
Make convenient online payments
Receive order confirmations and delivery coordination
We focus on improving the overall ordering experience through a smooth and user-friendly platform.
🏪 Role of Restaurants
All food items listed on VALZO ONLINE are:
Prepared by the respective restaurants
Priced and managed by the respective restaurants
Cooked, packed, and delivered as per the restaurant’s standards
VALZO ONLINE does not prepare, cook, or sell food items directly.
Restaurants are solely responsible for:
Food quality and hygiene
Menu pricing
Preparation time
Packaging
Compliance with food safety regulations
Issuing the final food bill and GST invoice
🧾 Billing & GST Clarity
VALZO ONLINE provides customers with an Order Receipt for order confirmation and record purposes.
This order receipt is not a tax invoice
Final food bill and GST invoice are provided directly by the restaurant
VALZO ONLINE does not issue GST invoices for food items
Any GST-related or food billing queries should be addressed directly to the restaurant.
💳 Payments & Delivery
VALZO ONLINE facilitates:
Online payment collection on behalf of restaurants
Order coordination and communication
Delivery charges shown on the platform are service charges for order facilitation and logistics.
These charges are not food GST charges.
Delivery timelines and fulfillment depend on the restaurant and delivery availability.
⚠️ Responsible Usage
To ensure a fair and reliable experience for restaurants and customers:
Online order fraud or misuse of the platform is strictly prohibited
Fake orders, repeated cancellations, refusal to accept delivery, or misuse of COD/online payment may result in order cancellation, account suspension, or permanent blocking
VALZO ONLINE reserves the right to take necessary action against such activities
🎯 Our Mission
Our mission is to:
Empower local restaurants with digital tools
Provide customers with a reliable and easy food ordering experience
Promote transparency, fairness, and trust between customers and restaurants
We believe in growing together with our restaurant partners and creating value for local communities.
🤝 Our Commitment
VALZO ONLINE is committed to:
Transparency in platform operations
Clear communication with customers and restaurants
Continuous improvement of technology and services
Supporting local food businesses in their digital journey
📌 Important Disclaimer
VALZO ONLINE is a technology and marketing platform.
We are not the seller of food items listed on the platform.
Food-related responsibilities, including preparation, pricing, quality, and GST invoicing, lie solely with the restaurant.

❤️ Thank You
Thank you for choosing VALZO ONLINE.
By ordering through our platform, you support local restaurants and help build a stronger local food ecosystem.