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Shipping Policy



Shipping Policy – VALZO  


Last Updated: 23 November 2025


At VALZO, we offer FREE DELIVERY on all orders across Rajasthan.

As a reselling and order-support platform, we ensure smooth and safe delivery for every customer.



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1. Service Area


VALZO currently ships to:


All major cities in Rajasthan


All towns and villages


Selected remote areas (based on courier availability)



Delivery coverage may expand in the future.



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2. Delivery Time


Estimated delivery time:


Local Areas: 1–3 days


Rest of Rajasthan: 2–5 days


Remote Areas: 4–7 days



Delivery time depends on courier partners and product availability.



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3. Shipping Charges


āœ” 100% FREE DELIVERY on all products


No shipping charge


No delivery fee


No packing charge


No hidden fee



Customers pay only the product amount.



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4. Order Processing


Orders are processed within 24 hours after confirmation.


Orders placed on Sundays/holidays may be processed the next working day.




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5. Cash on Delivery (COD)


COD is available across Rajasthan at no extra cost.


Customers must pay the exact amount at the time of delivery.


Fake COD orders or refusal to accept may result in account suspension.




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6. Tracking Information


After the order is shipped, customers will receive:


Tracking ID


Courier partner details


Tracking link (if available)




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7. Delivery Attempts


Courier partners usually make 1–3 delivery attempts.

Delivery may fail if:


The phone number is unreachable


The address is incorrect


No one is present at the location



Return-to-origin (RTO) orders may require re-confirmation from the customer.



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8. Delivery Delays


Delivery may be delayed due to:


Weather conditions


Courier issues


Wrong address


Customer not responding


Public holidays



We support customers throughout, but actual delivery is managed by courier partners.



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9. Damaged / Wrong / Missing Items


If an order is:


Damaged


Incorrect


Missing items



Customers must contact us within 24–48 hours with clear photos or videos.

We will arrange replacement or return according to our Return & Replacement Policy.



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10. Contact Us


For any shipping-related support, reach us at:


Email: vzvalzo@gmail.com**

Phone: 6350402714**