Shipping Policy
Shipping Policy ā VALZO
Last Updated: 23 November 2025
At VALZO, we offer FREE DELIVERY on all orders across Rajasthan.
As a reselling and order-support platform, we ensure smooth and safe delivery for every customer.
---
1. Service Area
VALZO currently ships to:
All major cities in Rajasthan
All towns and villages
Selected remote areas (based on courier availability)
Delivery coverage may expand in the future.
---
2. Delivery Time
Estimated delivery time:
Local Areas: 1ā3 days
Rest of Rajasthan: 2ā5 days
Remote Areas: 4ā7 days
Delivery time depends on courier partners and product availability.
---
3. Shipping Charges
ā 100% FREE DELIVERY on all products
No shipping charge
No delivery fee
No packing charge
No hidden fee
Customers pay only the product amount.
---
4. Order Processing
Orders are processed within 24 hours after confirmation.
Orders placed on Sundays/holidays may be processed the next working day.
---
5. Cash on Delivery (COD)
COD is available across Rajasthan at no extra cost.
Customers must pay the exact amount at the time of delivery.
Fake COD orders or refusal to accept may result in account suspension.
---
6. Tracking Information
After the order is shipped, customers will receive:
Tracking ID
Courier partner details
Tracking link (if available)
---
7. Delivery Attempts
Courier partners usually make 1ā3 delivery attempts.
Delivery may fail if:
The phone number is unreachable
The address is incorrect
No one is present at the location
Return-to-origin (RTO) orders may require re-confirmation from the customer.
---
8. Delivery Delays
Delivery may be delayed due to:
Weather conditions
Courier issues
Wrong address
Customer not responding
Public holidays
We support customers throughout, but actual delivery is managed by courier partners.
---
9. Damaged / Wrong / Missing Items
If an order is:
Damaged
Incorrect
Missing items
Customers must contact us within 24ā48 hours with clear photos or videos.
We will arrange replacement or return according to our Return & Replacement Policy.
---
10. Contact Us
For any shipping-related support, reach us at:
Email: vzvalzo@gmail.com**
Phone: 6350402714**
