Privacy Policy
We may collect the following information:
1.1 Personal Information
Name
Mobile number
Delivery address
Email address
Payment-related details (UPI ID, transaction ID – only for order verification)
1.2 Non-Personal Information
App usage data
Device information
Approx location for delivery
Cookies and analytics data (if enabled)
We do not collect Aadhaar, PAN, bank account passwords, or any sensitive financial details.
---
2. How We Use Your Information
We use your information for:
Processing and delivering orders
Communicating order updates
Customer support
Improving app performance and user experience
Preventing fraud or COD misuse
Maintaining security of the platform
---
3. How We Share Your Information
We do not sell or rent your data to anyone.
We may share limited information only with:
Delivery partners (name, phone number, address)
Product suppliers (for warranty, replacement or return support)
Payment partners (for successful payment verification)
All third-party partners follow strict data protection norms.
---
4. Payment Safety
All online payments (UPI/Wallets) are handled by trusted payment gateways.
VALZO does not store card numbers, UPI PIN, passwords, or OTP.
---
5. Data Protection & Security
We use industry-standard security methods to keep your personal data safe:
Encrypted communication
Secure servers
Limited access to customer information
However, no online platform can guarantee 100% security, but we take every possible step to protect your information.
---
6. Your Rights
You can:
Request to update your details
Request deletion of your account
Request deletion of your personal data (after completing pending orders)
Contact us through our support email for any request.
---
7. Children’s Privacy
VALZO is not intended for children under 13.
We do not knowingly collect any information from minors.
---
8. Changes to This Policy
We may update this Privacy Policy anytime.
Updated version will be posted on this page with a new “Last Updated” date.
---
9. Contact Us
If you have any questions about this Privacy Policy, reach us at:
Email: vzvalzo@gmail.com
Phone: 6350402714